Case Studies

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Beware of Training for Training Sake

The purpose of training is to close a gap in skill, knowledge or aptitude.  It is an intervention geared towards the personal or professional development of an individual. Training is also often employed by organisations to equip their employees to drive organisational objectives and impact the bottom line positively.

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Workforce Transitioning Workshop & Outplacement Services

What were the client’s needs?

A leading financial Institution was restructuring its workforce as part of its market repositioning and profitability drive. A significant part of the process required rightsizing of the workforce in order to create a leaner and more aggressive workforce aligned with its strategic objectives.

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Background Checks

What Were the Client’s Needs?

  • One of the leading banks in Nigeria was experiencing frustration with the level of service provided by their background checks/verification service provider.
  • The recruitment and confirmation processes were delayed significantly because background checks took too many months to be completed.
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Promotion Readiness Assessment

What were the client’s needs?

  • One of the leading banks in Nigeria required an objective and data-driven process to promote some managers to senior manager positions.
  • They wanted an approach that would not only be fair, but would be seen to be fair by all involved in the process.

 

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Graduate Assessment

What were the client’s needs?

  • One of the leading FMCG companies in Nigeria was overwhelmed with managing the assessment for over 35,000 qualified candidates who had applied to join their graduate trainee program.
  • They needed an objective, quick, scalable and cost-effective method of screening the huge number of qualified candidates to a more manageable number that they could then take through a rigorous selection exercise.

 

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Retail Banking Strategy Support

What Were the Client’s Needs?

  • A leading Nigerian bank needed a partner to help actualise their retail banking strategy.
  • A key enabler for the success of their retail strategy was the recruitment, deployment and effective management of sales agents to drive deposit mobilisation in the retail space.
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Outsourcing Services Takeover

What Were the Client’s Needs?

A leading bank in Nigeria was experiencing major frustrations with their primary employee outsourcing service provider.

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Market Entry for an E-Commerce Company

What Were the Client’s Needs?

A Global E-commerce company was looking to enter the Nigerian market.

  • The company required the services of a partner to provide guidance and strategic support as they made entry plans into the e-commerce market space in Nigeria.
  • They required a partner that would ensure that cost of operations were fully optimised to ensure full realisation of their business objectives.
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Train-The-Internal-Trainer Programme

What Were the Client’s Needs?

A leading retail bank was looking to improve employees’ product knowledge and customer service competencies bank-wide.

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High Performance Induction Programmes

What Were the Client’s Needs?

The biggest investment bank in Nigeria was keen on finding a cost-effective way of training new hires, reducing the time-t0-competence and maximising ROI on training spend.

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