Workforce Group Insights

The Importance Of Customer Focus
Articles

The Importance Of Customer Focus

The success of any business can be attributed to its customers. The customer indirectly call the shots and have the power to send any CEO or business owner packing if they are unhappy with the services rendered to them.

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High Performance Teamwork: Key to Business Success
Articles

High Performance Teamwork: Key to Business Success

A social scientist conducted an experiment; he asked groups of engineers, CEO’s, primary school kids and a random set of people to build a structure as tall as they can. The materials: spaghetti and chewing gum. The time: 30 minutes. The engineers built the highest structure, but what comes next is interesting. The primary school kids beat the CEO’s with a significant difference in structure height every time.

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6 Reasons to Change your Outsourcing Vendor
Articles

6 Reasons to Change your Outsourcing Vendor

An outsourcing vendor should complement the services offered by your organisation. They should take the stress of handling areas of your business which do not fall under your core competencies off you, and ultimately save your company costs while providing the best value possible.

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Talent Analytics: A Driver of Business Performance
Articles

Talent Analytics: A Driver of Business Performance

Talent analytics — the application of statistics, technology, and expertise to large sets of people data — is used to gain insight into performance and potential throughout the employee lifecycle, enhance employee experience, and drive business performance.

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Strategies For Retaining Your Best Employees
Articles

Strategies For Retaining Your Best Employees

Human resource departments know that when it comes to managing employees, it does not end at recruitment and hiring; it also extends to retention. As an employer, you have to find adequate ways to make them want to remain in your organisation for a long time.

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Improving Employee Performance – Best Practices
Articles

Improving Employee Performance – Best Practices

Improving employee performance is now much more than enforcing your employees to clock in and out. It has become the secret to achieving greater organisational success. High employee performance is synonymous with increased profitability, reduced operational costs and improved efficiency.

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Background Checks: How you Can Save your Company
Articles

Background Checks: How you Can Save your Company

On July 25, 2015, Tamal Ali Chammout, a 56-year-old driver with Uber Technologies Inc. was accused of sexually assaulting a passenger after dropping her off at her home in Dallas, United States.

Interestingly, court records not only showed that Tamal Ali Chammout is an ex-convict with several other criminal allegations, but it was also discovered that he used a fake permit which not only belonged to someone else but had expired since 2010.

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Top 7 Tasks to Outsource Today
Articles

Top 7 Tasks to Outsource Today

Goal-oriented organisations are always on the lookout for cost-effective and efficient opportunities to complete tasks and projects successfully. Tasks are outsourced to create more focus and resources for core activities.

The following are top tasks to outsource today:

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