A leading retail bank was looking to improve employees’ product knowledge and customer service competencies bank-wide.
Workforce supported their objectives by training, coaching and mentoring their internal trainers, developing their capability to deliver top class learning interventions across the bank.
Our unique value was not just in the area of training the internal trainers but also developing the training content and materials (Instructor’s guide, presentation slides, manuals etc.) and certifying the SMEs as accredited trainers.
The bank has been able to significantly reduce its training spend as a result of using its internal pool of competent and accredited training professionals.
11 YearsWe have built an impressive track record of delivering sustainable value to our clients since 2004.
4 BusinessWe are organised along 4 distinct but highly complementary lines of business, all focused on engendering better workforce and organisational performance.
120 ConsultantsWe have over 120 highly engaged Consultants equipped with the Capabilities to help our clients achieve even better results.
6000 StaffWe have over 6000 contingent staff supporting the operations of various organisations in diverse sectors of the economy.
Plot 9, Block A, Gbagada Industrial Scheme, Beside UPS Gbagada Expressway, Lagos
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